Refund/Return Policy

REFUNDS

I am thrilled you placed an order and i want you to be equally thrilled with your purchase. If something isn't right, if you aren't entirely pleased, simply return the merchandise for an exchange or refund within 30 days of receipt of your order. The items being returned must be in their original condition. Original condition means that the item is returned in the same condition it was received. If these terms and conditions are not met i reserve the right to deny the return or charge a 15% restocking fee.

Please contact me immediately if you receive a product that has been damaged in shipping.

FREE RETURNS

For returns, I will credit your original form of payment for the cost of the merchandise being returned (please note that initial shipping charges are not refunded). As a convenience you can contact us (via phone or email) to request a Federal Express Return Label to affix to your package and drop off at a local Federal Express Service center or drop box. If you prefer, you may choose an alternate method to return the merchandise and pay for your own return shipping. COD returns will not be accepted. Please be certain the package is insured for the full value of the item(s) and call 571-436-8276 for the return shipping address.